At Casa Craft, we’re always happy to hear from you. Whether you have a question about one of our products, need help with an order, require assistance with shipping or returns, or simply want more information before making a purchase, our friendly Customer Support team is here to assist you.
We are committed to providing prompt, professional, and reliable support to ensure your shopping experience is smooth from start to finish. Every enquiry is handled with care, and we aim to respond as quickly as possible.
How Can We Help?
You can contact us regarding:
- Product information and recommendations
- Order status and tracking
- Shipping and delivery enquiries
- Returns, refunds, and exchanges
- Payment or checkout assistance
- Damaged or incorrect items
- General questions about our products or policies
Contact Information
Store Name
Casa Craft
Business Address
583 Dumbarton Rd, Glasgow G11 6HY, United Kingdom
Customer Support Email
support@casacraft.shop
Business Phone
+44 141 357 2579
Customer Service Hours
Monday to Friday: 9:00 AM – 5:00 PM (GMT/BST)
Live Chat Bot Support
Available 24 Hours a Day, 7 Days a Week
Email Support
For the fastest service, please email us with your enquiry. If your question is about an existing order, include your order number, full name, and a brief description of the issue so our support team can assist you more efficiently.
We aim to reply to all emails within 24 business hours, although response times may be slightly longer during weekends, public holidays, or busy periods.
Phone Support
If you prefer to speak with us directly, you can contact our customer service team during our business hours. Our representatives will be happy to assist you with product enquiries, order updates, delivery information, returns, refunds, and any other questions you may have.
Live Chat
Our Live Chat Bot is available 24 hours a day, 7 days a week to help answer common questions instantly. If your enquiry requires personal assistance, your request will be forwarded to our support team for further review.
We’re Here to Help
At Casa Craft, customer satisfaction is our priority. We value every customer and are committed to providing friendly service, clear communication, and reliable support. Thank you for choosing Casa Craft—we look forward to assisting you.
Store Name: Casa Craft
Website: https://casacraft.shop/
Customer Service Hours: Monday to Friday (9:00 AM – 5:00 PM)
Chat Bot Support: 24/7
Business Phone: +441413572579
Email: support@casacraft.shop
Business Address: 583 Dumbarton Rd, Glasgow G11 6HY, United Kingdom